Expert Auto Service You Can Trust

Paul Helsel

5 years ago

I dropped my car off the day before the deep winter freeze caused power to go out across the state, and the owner Rick Palmer kept me well-informed and up-to-date on the status of my car while we waited for power to return so he could get techs in to look it over. In addition to this, once technicians were able to give it a look, Tommy also did a good job of keeping me informed on how things were going and was eager to discuss specifics regarding my car's issues. This establishment is known for being flexible and accommodating to all types of situations, and I appreciated their efforts to give me an accurate and fair experience at a rough time when I was without reliable transport. I would consider going to them again simply for the promptness and wonderful service they gave me. It also doesn't hurt that they know what they are talking about when it comes to cars.

ER “Leezardbreath” OA

7 months ago

Fair pricing, great customer service and quality work !

Ken G Crawford

a year ago

Great customer service. Thorough inspection of vehicle and clear explanation of repairs needed with fair prices. Highly recommend.

Katherine Miculka

2 years ago

For many years I've received the very best care and service for my car at Innovative Auto! I trust the great guys there with my safety on the road and know they will give me an honest assessment of my car's mechanical status...never upselling like dealerships tried on me assuming I'm an "ignorant" woman. They are the BEST!

Michael Haynes

9 years ago

Went to innovative to have some rivets put in my front lip as well as the car lowered (on factory bolts). Rick got everything knocked out fast and all of the work was done perfectly. Definitely recommend!

Scott Aduddell

Edited a year ago

I highly recommend this family owned repair shop. I had several issues with my Truck that ended up taking a few attempts to sort out properly. The team here at Innovative made sure that the job was done correctly. My old truck is now running better than ever. Thank you Ken, Tommy, Rick and the rest of the crew!

bob luke

5 months ago

Your kindness, friendliness and fantastic skill make this the favorite repair shop! We will continue to recommend Innovative to everyone.

Myra Kirkwood

9 months ago

We’ve done business with these guys for years now, and not one time have we ever been disappointed with the professional service we’ve received. I shudder to think there will come a time when you guys all retire and we have to search elsewhere for a honest mechanic shop. I pray you work many years and have long life. Thank you for taking such excellent care of us and our family’s vehicles.

Aubrie Miller

9 months ago

I had a piece of rubber tubing dangling off of my car and they fixed it in under an hour and didn’t charge me for parts or labor. The scheduling process was very easy. The waiting area was clean and comfortable. Will definitely be recommending them to others looking for car service.

Lance Shumake

7 months ago

The team at Innovative Auto Works is simply the best. They go out of their way to find the right solution for your problems and they take great care in doing so. It's rare to find auto repair shops you trust and we trust Rick and his team completely! Take your car there. You won't regret it!